Mar 27, 2017 - Motherson Sumi closes PKC acquisition deal

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Sree Vijaykumar From the Editor's Desk Across industries, fully 81% of all customers attempt to take care of matters themselves before reaching out to a live representative. Self-service offers companies a tantalizing opportunity to reduce spending, often drastically. The cost of a do-it-yourself transaction is measured in pennies, while the average cost of a live service interaction (phone, e-mail, or webchat) is more than $7 for a B2C company and more than $13 for a B2B company. Corporate investment in self-service technologies has been enormously effective at removing low-complexity issues from the live service queue, and most companies report a steady reduction in such contacts over the past few years. All this creates a new challenge: As customers handle more of the simple issues themselves, frontline service reps get increasingly tough ones - the issues customers can't solve on their own. And today's reps are struggling with these complex problems. More here Advertisers of the day DLF - Crest: Embrace a life made to order a rare opportunity to own your dream home Gartner: New Webinar: Infrastructure and Operations Leadership Vision for 2017   Our advertisers help fund the daily operations of TradeBriefs. We request you to accept our promotional emails (B2B Decision-Makers, B2C Decision-Makers, TradeBriefs Premium). Motherson Sumi closes PKC acquisition deal The takeover will help Motherson Sumi expand its footprint significantly in American and European commercial vehicle segment Advt: Employee Banking privileges tailored just for you. Zero Balance Savings Account. Free unlimited transactions* at all Bank ATMs (Know More)   Advt: Lending solutions for all your long-term business needs No company starts big. They grow over time. Standard Chartered will be your companion in this growth journey, giving you solutions that fit your needs at every stage (Know More) Au Financiers gets Sebi’s approval to launch IPO Au Financiers will launch the IPO, which will be pure offer for sale in the next quarter. ​JSW plans to $500million via overseas bond-sale The bond sale may open for subscription within the next 10-15 days and could be of five to seven-year maturities, sources said. Why didn't Sebi pull up RIL promoters? Ajay Srivastava, Dimensions Consulting Promoters who made and implemented the scheme got away scot-free and public shareholders will have to pay the fine. It is a fair and equitable order, says Srivastava. Fortis Healthcare said to consider buyout of Singapore trust Fortis Healthcare is considering making an offer for all the units it doesn’t already own in RHT Health Trust, which has a market value of $520 million Will Opec, non-Opec members extend oil output cuts? Unless we have conformity with everybody, we can't go ahead with the extension of the deal, says Kuwaiti Oil Minister. Bankruptcy norms for individuals in the works Insolvency & Bankruptcy Board is working on guidelines to allow voluntary liquidation by companies. The ABC of remonetisation: India's China moment In 1980 India and China were almost equal in GDP. By 2016 India has become less than 20% of China. There are many reasons why China has leapfrogged India. Foreigners to the rescue as inflows rise to bridge India’s current account deficit Deutsche Bank estimates that foreign direct investment in India touched $37.4 billion in April-January, on track to exceed the previous fiscal year’s about $45 billion Logistics companies will have to sweat it out for GST benefits The next 6 months will provide much required cues about kind of growth opportunities that GST throws up, and how companies are pursuing them When merger is the last arrow in quiver The deal will create India’s largest mobile telephony company with more than 395 million subscribers. After merger, SBI eyes full integration in six weeks The total workforce of the country's largest lender -- State Bank of India (SBI) -- will see a reduction over the next two years, after the merger Rupee may not be overvalued RBI’s gauge of rupee’s relative strength in terms of the real effective exchange rate, or REER, puts the overvaluation at 12%, as of January Sintex in talks with TPG, Blackstone, Carlyle to sell stake in Sintex Plastics TPG Capital, Blackstone Group, Carlyle Group have shown interest in Sintex Plastics, which makes water tanks, to pick up a minority stake worth $200 million Banks bat for relaxed RBI norms on bad loan resolution as deadline looms Bankers are pushing RBI to allow them to change interest rates and repayment periods in bad loan resolution schemes such as SDR and S4A to implement them more effectively FM Arun Jaitley rules out centralized registration for banks under GST By Ambareesh Baliga REUTERS - Indian markets consolidated after a recent sharp run-up with the Nifty ending at 9,108 with minor losses, about 0.6 pe Government wants all PSU banks to be Aadhaar Pay-ready by April Interview with A.P. Hota, managing director and chief executive officer, National Payments Corporation of India on the road ahead for digital payments in India No plan to introduce new denomination notes at present: RBI The central banking institution wants to encourage cashless transactions, said a deputy governor. HyperCity eyes 10% sales from international foods next year HyperCity, at present operates 19 stores in cities like Mumbai, Hyderabad, Bengaluru, Bhopal, Ludhiana, Amritsar, Jaipur, Pune, Ahmedabad, Delhi and Noida. Kirana: In a mixed pattern of trading, pepper and jeera - Traders said increased buying by stockists and retailers against tight arrivals from producing regions mainly pushed up pepper and jeera prices. Amazon working on setting up physical stores in India For years, retailers have been haunted by the thought of Amazon using its technological prowess to squeeze them into powder. Dial M for Merger! Vodafone, Idea and the deal to create India's largest mobile company Mg Arun on one of the major highlights of the week gone by was Vodafone India and Idea Cellular agreeing to merge in a deal valued at $23.2 billion (Rs 1.5 lakh crore). Telcos on 4G spectrum acquisition overdrive as data consumption soars Bharti Airtels decision to buy Tikona Digitals 4G business, they said, reaffirms the faith among the established carriers in 4G capacity spectrum. Made in India Mobile OS that Outrun Apple and Microsoft The start-up is also the first OS in India to launch text-to-speech solution in nine native languages. Facebook Express WiFi to go deeper into India to connect underserved communities: Munish Seth, regional head APAC Facebook is planning to work with telecom operators to connect the underserved communities across India through its Express WiFi programme TRAI rejects Telecom Commission's contention on promo tariffs ... Most countries have 3-4, maximum 5, operators. India has still too many. Everyone is better off with fewer, 4-5 strong, profitable cos. For investors, this is longer-term good news. India's 1 billion mobile users to re-verify with Aadhar card; to cost Rs 1000 cr for telcos The department has evolved an extensive methodology for the same after its meeting with the industry and representatives from the PMO on February 13, .. Nokia study reveals 4G drove data traffic across India in 2016 High-speed mobile broadband technology 4G drove data traffic across India in 2016, making up 60 per cent of incremental data volumes,  Coke CEO-designate James Quincey may take up sugar tax with PM Narendra Modi The proposed meeting, which is not yet confirmed, takes place just before the British-born executive assumes leadership of the worlds largest beverage firm. In first flush, tea startups aim for perfect brew Making a cuppa is an art, and beverage startups in India know that — they’re looking at profit and taste over growth and expansion as they build desi brands Amul hits out at Hindustan Unilever Ltd Hindustan Unilever and Vadilal Group have joined hands to take the Indian dairy co-operative Amul to court, over their commercial advertisement, which belittles frozen desserts. Manufacturers agree to fortify edible oil with Vitamin A D: FSSAI At the behest of governments of Rajasthan and Gujarat, entire edible oil industry is already selling only fortified edible oil across these States. Deveshwar: ITC's longest-serving chairman with a lifetime of achievements Y C Deveshwar, who diversified ITC beyond tobacco, is winner of BS Lifetime achievement award 2016 FMCG Newsletter – March 20 to March 24, 2017 This week, “Nirmal Family Trust (promoter entity of Prabhat Dairy Limited) has increased its stake in Prabhat Dairy by 4.57% through creeping acquisition in last 2 months.” Mobikwik launches employee reimbursement management product With the Launch of this revolutionary product, Mobikwik is redefining the way all of us can efficiently use and track our daily reimbursements. Delhivery closes $100 million fund raise, may add another $30 million from Fosun When fully completed, the fund-raise will emerge as one of the largest private market investments in a domestic tech startup since the slowdown in lat.. PayU plans Digibank, aims $100 mn revenue by Mar'18 PayU at present provides financial technology to merchants for facilitating online payments. Online fashion market in India to reach $12-$14 billion by 2020: Report According to the report, online fashion shoppers will more than double to touch the 130 million mark by 2020. - Banks and fintech startups see more value in cooperation than in rivalry Call it a priority or marriage of convenience, what seemed unthinkable a few years back is now the most preferred option for both banks & startups. Snapdeal takeover speculations grow as it battles to raise funds Faced with the prospect of falling cash reserves and little interest from existing investors such as Japan's Softbank and US hedge funds, Snapdeal is .. Jabong expecting 40% biz growth in 2017-18 Jabong will invest in expanding range of products to give consumers more options to buy, make mobile application more engaging and invest in marketing.. Yuvraj Singh launches his sports lifestyle brand YWC on Jabong In yet another fun filled afternoon for fashion and sports enthusiasts, India’s leading fashion e-tailer, Jabong, hosted a launch event with the legendary Indian Cricket all-rounder Yuvraj Singh unveiling his sports lifestyle brand YWC on the portal. Why is the new maternity leave a worry for startups? New Delhi: The maternity bill, which allows leave for more than six months from the current three months, has thrown India's startup community into a tizzy. TradeBriefs Publications are read by over 10,00,000 Industry Executives India Business Brief | India Retail News | India Food Brief | India Telecom Brief | India Finance Brief | India Software Brief | India Digital Brief | India Ecommerce Brief | India Franchise Brief | India HR Brief | India Logistics Brief | India Construction Brief About Us  |  Advertise Privacy Policy    Unsubscribe You are receiving this mail because of your subscription with TradeBriefs. 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