What New Grads Entering the Workforce Really Want From Their Future Employers

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What New Grads Entering the Workforce Really Want From Their Future Employers   Graduating into an uncertain market, the class of 2023 sets new expectations for employers. Continued here

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How Chinese Companies Are Reinventing Management   China’s companies have long been acclaimed for their manufacturing prowess and, more recently, for their pragmatic approach to innovation. Now it’s time to recognize how they are reinventing the role of management through an approach the authors call “digitally enhanced directed autonomy,” or DEDA. Continued here

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7 Metrics to Measure Your Organization's DEI Progress   Is your organization a true meritocracy?  This is an ideal most leaders aspire to but few have the data to back those assertions up. To assess progress, you should track seven key metrics that span the entire employee life cycle: attrition, performance, promotions, leadership pipeline, employment pipeline, pay equity, inclusion. Continued here

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If You Want a More Sustainable Business, Don't Overlook Your Software   A new survey shows that many company leaders don't recognize the importance of sustainable software. Here's how to avoid that mistake. Continued here

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JWST Spots Planetary Building Blocks in a Surprising Galaxy   Planets might be more common throughout the universe than previously thought, results from the James Webb Space Telescope suggestThe ingredients for planet formation have turned up in part of a nearby galaxy where it was thought planets might not emerge. The discovery, reported on April 24 in Nature Astronomy and made using NASA’s hugely powerful James Webb Space Telescope (JWST), suggests that planet formation may be more common throughout the Universe than previously thought. Continued here

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Research: How Cultural Differences Can Impact Global Teams   Diversity can be both a benefit and a challenge to virtual teams, especially those which are global. The authors unpack their recent research on how diversity works in remote teams, concluding that benefits and drawbacks can be explained by how teams manage the two facets of diversity: personal and contextual. They find that contextual diversity is key to aiding creativity, decision-making, and problem-solving, while personal diversity does not. In their study, teams with higher contextual diversity produced higher-quality consulting reports, and their solutions were more creative and innovative. When it comes to the quality of work, teams that were higher on contextual diversity performed better. Therefore, the potential challenges caused by personal diversity should be anticipated and managed, but the benefits of contextual diversity are likely to outweigh such challenges. Continued here

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4 Types of Employee Complaints -- and How to Respond   Complaining can have both positive and negative effects on organizational communication. Constructive complaining — or structured opportunities for employees to voice their concerns — offers valuable feedback to improve work processes, products, and services, and thus should be encouraged. Venting and chronic complaining have both advantages and disadvantages for the individual and the group and should be given the right space and time, rather than being stifled. Malicious complaining only creates personal gain that harms others and the collective, decreases productivity, and creates a toxic work environment. By managing these different types of complaints with the appropriate behaviors, managers can create a positive, high-performing work environment while monitoring and containing the risks and costs of complaining for themselves and their teams. Continued here

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Entrepreneurship Through Acquisition Is Still Entrepreneurship--Here's How to Think About It   Does buying a business count as entrepreneurship? Continued here

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Why Business Success Hinges on Making Clients Feel Heard and Understood   Outstanding customer service is what propels businesses forward -- that's obvious. Or is it? Continued here

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How This Teacher-Turned-Founder Build the World's Largest Edtech Company   By harnessing technology, Byju's has scaled to educate over 150 million students around the world, becoming India's most valuable startup. Continued here

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Strawberries Have 8 Sets of Chromosomes to Thank for Their Survival   Hidden beneath the surface of the treasured strawberry is a unique branch of the evolutionary tree, where eight sets of chromosomes are better than twoThe strawberry is a treasured treat whose large red fruit and sweet flavor make mouthwatering jams, stand-alone afternoon snacks, or toppings to nearly any dessert. However, strawberries are more than just a delicious snack. Hidden beneath the surface of that bright red fruit lies a unique branch of the evolutionary tree. Strawberry’s genetic quirks are ripe for scientists to study and gain fundamental insights into how organisms can evolve new, complex and versatile features. Continued here

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Africa fell in love with crypto. Now, it's complicated   Chiamaka, a former product manager at a Nigerian cryptocurrency startup, has sworn off digital currencies. The 22-year-old has weathered a layoff and lost savings worth 4,603,500 naira ($9,900) after the collapse of FTX in November 2022. She now works for a corporate finance company in Lagos, earning a salary that is 45% lower than her previous job.“I used to be bullish on crypto because I believed it could liberate Africans financially,” Chiamaka, who asked to be identified by a pseudonym as she was concerned about breaching her contract with her current employer, told Rest of World. “Instead, it has managed to do the opposite so far … at least to me and a few of my friends.” Continued here

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Land Ownership Makes No Sense   “There’s no such thing as a good landlord” is a rallying cry of angry renters. In the future, it might be conventional morality that it’s simply wrong to own land.In our times, owning land seems as natural as owning cars or houses. And this makes sense: The general presumption is that you can privately own anything, with rare exceptions for items such as dangerous weapons or archaeological artifacts. The idea of controlling territory, specifically, has a long tenure. Animals, warlords, and governments all do it, and the modern conception of “fee simple”—that is, unrestricted, perpetual, and private—land ownership has existed in English common law since the 13th century. Continued here

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How Machine Learning Can Improve the Customer Experience   Machine learning is a promising technology for improving the customer experience. Why? It’s simple: because it can predict customer behaviors. Prediction as a capability is the Holy Grail for foreseeing each customer need and personalizing products and services accordingly. From the consumer’s perspective, when ML’s ethical pitfalls are avoided, prediction can be the ultimate antidote to the information overload that we all face every day. By deploying ML to predict which content is most relevant for each individual, customers can receive better recommendations, less junk mail, very little inbox spam, and higher quality search results, among many other things. These improvements to customer experience aren’t only a nice-to-have, pleasant side-effect of profit-driven ML deployments. They pursue the raison d’etre of any company — to serve customers — and will ultimately translate into further benefits for the business. After all, a happier customer is a more loyal customer, and a higher customer retention rate means a higher customer growth rate. Continued here

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J Mase III: 3 money lessons from infamous scam artists   Scam artists know something about money that you don't -- and artist J Mase III is here to shed some light. From Elizabeth Holmes's false medical tech promises to Anna "Delvey" Sorokin's fake trust fund and more, Mase shares examples of infamous scams along with three crucial lessons on how money functions for the wealthy, why it flows in the direction it does and how to start spotting scams in your own life. Continued here

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Have Companies Become Too Specialized?   Starting in the late 1980s, a de-diversification wave swept through corporate America, on the premise that conglomerates and highly diversified companies would perform better by focusing on their core businesses. But capital is not the only resource that can be redeployed and reconfigured within a diversified corporation. Companies diversify into new markets in order to exploit underutilized assets or competences. Intangible resources, such as reputation, can be better leveraged and exploited within the confines of a multi-divisional corporation. Managers can more easily recognize and capitalize on innovation opportunities within the boundaries of a diversified firm than when they occur in the open market. Continued here

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Google makes the Pixel Fold official   I guess the Pixel Fold wasn't going to be a surprise to anyone after all the leaks, so why not just announce it? Google posted a teaser site for the long-awaited foldable, where you can join a mailing list for "The first foldable phone engineered by Google." This is the first time the company has acknowledged the Fold's existence. Continued here

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Allergic to Your Pet? This Immunotherapy May Help   Developing an allergy to your dog or cat can be a nightmare, but hyposensitization could offer permanent reliefIt’s a nightmare for any dog or cat owner: suddenly developing an allergy to their pet. Belly rubs and cuddles bring red eyes and a runny nose. Some people can no longer even be in the same room as a pet without their respiratory system sounding the alarm. Continued here

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Ideas | Chinese streaming platforms and chill?   William Yuen Yee is a writer and researcher on China, Indonesia, and U.S. foreign policy in the Asia-Pacific region.Most Western audiences might be unfamiliar with Xiao Zhan, the nationally beloved Chinese singer and breakout star of popular martial arts drama The Untamed. But in Southeast Asia, Zhan has amassed a large and dedicated fan base: the Xiao Fei Xia (XFX), translated as “Peter Pans.” Continued here

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Make the Ask: 3 Words Can Change How You Do Business   This phrase can open the possibilities and lead to growth and success. Continued here

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The Best Festival Accessories and Gear   If you buy something using links in our stories, we may earn a commission. This helps support our journalism. Learn more. Please also consider subscribing to WIREDDialing in what to bring with you when attending a festival takes a lot of trial and error. Reader, I've made a lot of errors, from improper footwear to feeling dehydrated. After years of attending various concerts, raves, and shows, I've managed to fine-tune the best festival accessories for any situation. Whether you're camping, glamping, or crashing at a hotel, whether you're a bass-head or a mosh pit enthusiast, this gear will help you avoid the mistakes I've made. Go forth and festival! (If you see me out there, let's trade kandi.) Continued here

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Coming in June: How to Manage   In this special series, we’ll be answering these questions and many more—including questions from listeners. When you assume responsibility for someone else’s assignments and professional development and happiness, feeling uncomfortable and unsure is totally normal. We’ll help you make sense of those feelings and not let them deter you from pressing ahead. Women make highly competent leaders when given the opportunity, so let’s make the best of this first foray into leadership. Continued here

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How pollution is causing a male fertility crisis   "We can sort you out. No problem. We can help you," the doctor told Jennifer Hannington. Then he turned to her husband, Ciaran, and said: "But there's not much we can do for you."The couple, who live in Yorkshire, England, had been trying for a baby for two years. They knew it could be difficult for them to conceive as Jennifer has polycystic ovarian syndrome, a condition that can affect fertility. What they had not expected was that there were problems on Ciaran's side, too. Tests revealed issues including a low sperm count and low motility (movement) of sperm. Worse, these issues were thought to be harder to treat than Jennifer's – perhaps even impossible. Continued here

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A New Era in Addiction Medicine: A Trailblazing Doctor's Legacy and the Ongoing Search for a Cure   Medication treatment for heroin addiction has come a long way since its pioneer died. But what would she think of the field today?Marie Nyswander died in 1986. She’d achieved almost everything she had set out to do, but she wanted more: even better medications than methadone, fewer regulations and the holy grail—a cure for addiction. Addiction science has come a long way since Nyswander’s time, and it turns out that a lot of the field’s earlier assumptions were probably wrong. Neuroscientist Kent Berridge explains why wanting something isn’t the same as liking it. But a cure is still out of our reach. Continued here

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Achieving Your Dreams by Working Backwards   It is possible to have the life you want by doing a little math to see what it takes. Continued here

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How to make your wardrobe sustainable   It wasn't long into the process of auditing my wardrobe that I feared I would fail. Camisoles hanging under shirts; dresses hidden by jackets; crumpled jumpers fighting for drawer space. Halfway through, I'd already surpassed 74 garments. And that was before I remembered the suitcase in storage, containing my summer-only clothes.A report published in 2022 by Berlin think tank Hot or Cool Institute suggests that a "sufficient" wardrobe consists of 74 garments and 20 outfits, with purchases of new garments limited to an average of five items per year. Based on the "conservative estimate" that 4% of global emissions come from fashion, the report's researchers said that the fashion industry would have to reduce its emissions to 1.1 billion tonnes of carbon dioxide equivalent (CO2e) in order to meet the Paris Agreement target of keeping global temperature rise below 1.5C. This equates to a roughly 50% reduction compared to the 2018 level of 2.1 billion tonnes, according to global consultancy McKinsey & Company. Continued here

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Don't Fall for the Lure of Technical Debt   Southwest Airlines is the perfect example of what not to do. Continued here

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Don't Build an App in Stealth Mode   Here are the reasons why stealth mode won't build your business. Continued here

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Keenan Scott II: How poetry unlocked my superpowers   Keenan Scott Il's passion for words, stories and superheroes fueled his journey to becoming a celebrated playwright, producer, director and actor. Showing how language can illuminate the superhero in all of us, Scott performs three spoken word pieces that seamlessly weave together literary devices like simile, assonance and slant rhyme, sharing the talent he's cultivated despite the obstacles (read: kryptonite). Continued here

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4 Tips for Improving Customer Satisfaction   It's one of the most important metrics you can track as a business owner. Here's how to make it better. Continued here

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SpaceX Faces Reckoning after Starship's Messy First Flight   SpaceX’s Starship launch site in southern Texas is now the subject of a lawsuit after the vehicle’s first flight caused concerning damageBillowing flames and clouds of smoke are typical for rocket launches. Destroyed launchpads and wreckage strewn far and wide across surrounding wetlands, however, are most definitely not. Continued here

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Snoop Dogg on AI risk: "Sh--, what the f---?"   On Wednesday, celebrated multi-platinum recording artist Snoop Dogg took part in a panel at the Milken Institute's 2023 Global Conference in Beverly Hills, California. After fielding a question by Variety editor Shirley Halperin about AI in relation to the 2023 WGA writers' strike, Snoop expressed his bemused feelings on AI in a genuinely funny exchange, resulting in convivial laughter from the audience. Continued here

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The Devastating Business Impacts of a Cyber Breach   Cybersecurity risks are becoming more systematic and more severe. Although the short-term impacts of a cyberattack on a business are quite severe, the long-term impacts can be even more important, such as the loss of competitive advantage, reduction in credit rating, and increase in cyber insurance premiums. They should not be ignored. To address these concerns effectively, companies need to: 1) Have a cybersecurity champion on the board to help set the tone for the organization, and 2) develop a long-term cybersecurity strategy, which should be a priority for every organization. Continued here

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Why the 'Sleeping Beauty Problem' Is Keeping Mathematicians Awake   A thought experiment that’s dividing mathematicians can help illuminate how belief shapes rational decisionsUsually, there are clear answers in mathematics—especially if the tasks are not too complicated. But when it comes to the Sleeping Beauty problem, which became popular in 2000, there is still no universal consensus. Experts in philosophy and mathematics split into two camps and ceaselessly cite—often quite convincingly—arguments for their respective side. More than 100 technical publications exist on this puzzle, and almost every person who hears about the Sleeping Beauty thought experiment develops their own strong opinion. Continued here

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How Generative AI Changes Productivity   How Generative AI Changes Everything is a special series from HBR IdeaCast. Each week, HBR editor in chief Adi Ignatius and HBR editor Amy Bernstein host conversations with experts and business leaders about the impact of generative AI on productivity, creativity and innovation, organizational culture, and strategy. The episodes publish in the IdeaCast feed each Thursday in May, after the regular Tuesday episode. Continued here

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How Midsize Companies Can Repair Damaged Customer Relationships   Addressing the tension between cost efficiency and customer intimacy is important for companies of any size, but it’s especially important for midsized companies, particularly those upper-middle-market companies with ambitions to rise to the top of their industry. In many cases, they built their brand, and their differentiation from the big guys, on the idea of personalization — of being closer to their customers than their multinational rivals can be — while also offering more sophistication, a broader offering, and more underlying service capability than small businesses can. Herein lies the core challenge: to grow, they need to build customer capabilities that are scalable, but if they do that at the expense of proactive connection with customers, they will lose their identity and a big piece of their competitive edge. Continued here

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More than a Quarter of a Billion People Went Hungry in 2022   The number of people facing acute food insecurity shot up for the fourth year in a row in 2022CLIMATEWIRE | LONDON — More than 250 million people faced severe hunger last year, with people in seven countries on the brink of starvation, according to a United Nations-led report published on Wednesday. Continued here