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Thursday, November 09, 2023

Despite Skepticism Over The Rise In Retail Theft, Stores Are Adopting Police Technology | Platforms Are Fighting Online Abuse—but Not the Right Kind | Rosanne Cash on How Science Saved Her Life, the Source of Every Artist’s Power, and Her Beautiful Reading of Adrienne Rich’s Tribute to Marie Curie | Exclusive: Baidu placed AI chip order from Huawei in shift away from Nvidia

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Despite Skepticism Over The Rise In Retail Theft, Stores Are Adopting Police Technology - Forbes   

T o battle what they call a rising wave of organized theft, retailers have hired security guards, locked merchandise behind glass, installed face- and license-plate-recognition software and deployed shopping carts whose wheels lock automatically when they’re pushed beyond a certain range.

Retailers reported $112 billion in losses last year from “shrink,” which aside from stolen merchandise includes items that have been damaged or lost because of vendor fraud or paperwork screwups, up from $94 billion in 2021, according to the National Retail Federation. Organized retail-crime groups who resell the goods online are the main culprits, retailers say, and their nefarious handiwork has taken such a toll that the CEOs of Walmart, Target and Best Buy, among others, have used quarterly earnings calls to decry the problem. Last month, Target closed nine stores, blaming high levels of theft and safety concerns.

However, media investigations, as well as a recent report from analysts at the investment bank William Blair, have questioned the severity of losses from theft and suggested that retailers are using the issue to divert attention from other problems, including inventory mismanagement. Viral videos of smash-and-grab robberies have been politicized, some argue, to criticize legislation that relaxed the penalties for shoplifting in some states and promote the notion that lawlessness has flourished under certain elected officials.

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Platforms Are Fighting Online Abuse—but Not the Right Kind - WIRED   

We are all at risk of experiencing occasional harassment—but for some, harassment is an everyday part of life online. In particular, many women in public life experience chronic abuse: ongoing, unrelenting, and often coordinated attacks that are threatening and frequently sexual and explicit. Scottish Prime Minister Nicola Sturgeon and former New Zealand Prime Minister Jacinda Ardern, for example, have both suffered widely reported abuses online. Similarly, a recent UNESCOreport detailing online violence against women journalists found that Nobel Prize-winning journalist Maria Ressa and UK journalistCarole Cadwalladr faced attacks that were "constant and sustained, with several peaks per month delivering intense abuse."

We, two researchers and practitioners who study the responsible use of technology and work with social media companies, call thischronic abuse, because there is not one single triggering moment, debate, or position that sparks the steady blaze of attacks. Butmuch of the conversation around online abuse—and, more critically, the tools we have to address it—focuses on what we call theacutecases. Acute abuse is often a response to a debate, a position, or an idea: apolarizing tweet, a new book or article, some public statement.Acute abuse eventually dies down.

Platforms have dedicated resources to help address acute abuse. Users under attack can block individuals outright and mute content or other accounts, moves that ensure they're able to exist on the platform but shield them from content that they do not want to see. They can limit interactions with people outside their networks using tools like closed messages and private accounts. There are also third-party applications that attempt to address this gap by proactively muting or filtering content.

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